It’s an exciting time to join Charles Russell Speechlys and we are actively looking for an experienced Legal Secretary with experience within Private Wealth to join our Internal Client Services team in Cheltenham.
Charles Russell Speechlys are an international law firm and we are the people behind some of the world’s most dynamic and successful wealth creators. Our advice helps entrepreneurial and family businesses stay in front. For our large corporate clients, we are a refreshing change to faceless multinational firms. As a result, we have developed a particular way of working. We’re more personal, more connected, more collaborative, more flexible.
Whilst you will be working within the Tax, Trust and Succession practice group within Cheltenham, the role will report to the Client Services Lead. You will be responsible for delivering the highest level of service to Partners and fee earners through:
• An excellent client support service based upon a detailed understanding of Partners, fee earner and clients’ needs
• Timely responses to enquiries and high standards for completion of work
• Clear, informative and open two-way communication
• A desire and ability to provide solutions
• Integrity and transparency at all times
• An ability to help Partners and fee earners help the clients
The role will ensure operational excellence, with a focus on identifying the best approach and methodology to provide exceptional service levels. To achieve this, they will need to take an active interest in and obtain a thorough understanding of all aspects of client requirements.
The role will suit someone who is able to work both independently and as a supportive and collaborative member of a team, someone with excellent attention to detail and who can deliver work with accuracy. The ability (and resilience) to balance a demanding workload, be proactive and use initiative as well as develop solutions to ensure a good service is provided at all times are key.
With over 100 staff within Cheltenham, we work closely with our colleagues in London and Guildford as well as our international offices.
CRS offer an excellent benefits package, parking on site and fabulous location in the heart of Cheltenham.
For a detailed specification please download the job description in the documents section of this page.
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